All products sold on the website are made and ready to ship (unless otherwise specified). Orders will be shipped within 2-4 days of placing your order (please note this if you choose express shipping).
Standard shipping is FREE for all orders over $100 within Australia and a flat rate of $8 for orders under $100. Express postage is also available for a flat rate fee of $11.
There is no tracking available for orders under $30 unless Express Post is selected at checkout.
There is a $15 flat rate for orders to New Zealand and $24 flat rate to the USA and Canada. All other international shipping is currently suspended due to uncertainties with transit times at the moment sorry!
Within Australia standard delivery times will be between 2-10 working days depending on which state you live in. Due to Covid extended delays may be experienced. Express shipping generally takes between 1-4 working days from when the item is shipped.
International orders typically take between 14-20 working days to arrive from date of shipment. Please note you are responsible for any customs charges. International postage is now tracked.
No returns/exchanges on sale items.
We want you to be totally stoked with your purchase, but if you aren't you can return the unused items within 14 days for a full refund less delivery. Please email (no DMs via facebook or instagram please as they are difficult to keep track of) email@example.com for return instructions.
We do allow exchanges of unused products as long as the order was placed no longer than 30 days prior. Please send us an email to reserve the product(s) and include a pre paid satchel when you post your order back for us to send out your exchange in.
If the items are faulty a refund or replacement will be offered in return for the item(s).